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For urgent appliance repair needs, specifically 24-hour "no heat" service where available, call Service Guard at 1-800-504-2000.

Service Guard. Appliance Repair You Can Depend On.

Please Note: Do not call Service Guard if you smell natural gas or believe you have any other natural gas-related emergency.

If You Smell Gas
Many people say the odorant (mercaptan) placed in natural gas smells like rotten eggs. If you ever think you smell gas:

• Get everyone out of the building immediately - leave the door open as you exit.
• Call your local natural gas service provider* or 911 from outside using a cell phone or your neighbor's phone.
• Don't touch switches for lights or other electric appliances, and don't use a phone inside the building.
• Any spark can ignite an explosion.
• Remain outside the building until cleared to return by emergency personnel on the scene.

*If Aquila is your natural gas service provider and you smell gas, Aquila's 24-hour emergency number is 1-800-303-0357.