SCHEDULE REPAIR

Service Guard provides the same superb service whether you have one of our convenient, budget-friendly protection plans or are going it alone, without a plan.

To schedule repair service or furnace inspection, complete and submit this form. We'll contact you to schedule an appointment.

If your needs are urgent, specifically 24-hour "no heat" service where available, do not submit this form. Instead, call Service Guard at 1-800-504-2000.

Please Note: Do not call Service Guard if you smell natural gas or believe you have any other natural gas-related emergency. If Black Hills Energy is your natural gas service provider and you smell gas, Black Hills Energy's 24-hour emergency number is 1-800-694-8989. Other emergency tips provided as a public service are below the form at the bottom of this page.

Contact Information

 

Required Field*
First Name*
  
Last Name*
 
Street Address*
    
City*
  
State*
Zip Code*
 
Home Phone*
  
Work Phone*
 
Cell Phone
  
E-mail Address*
 
Preferred Contact Method*
  
Best Contact Time*
 
     

Service Contract Information
Do you have a service contract with Service Guard?
     
If you have your Service Guard account number nearby, please enter it in the space below.
Account Number
    
   
     

Problem Description
Use the following section to describe your repair needs.
     
Item needing repair, or write "furnace inspection" or "air conditioner inspection"
    
   
Description of problem
  
 

 

Find a Repair Plan


For more information or to schedule an appointment, please contact us or fill out the online form and we'll call you.

Before You Call

Try our Hands-on Self-Help Tool to help identify common problems.

Please note: We cannot offer repair tips or instructions over the phone.
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Repair Options

How It Works

Why You Need Us

Service Guard Overview

Emergencies

  • If you are aware of downed power lines or have another electrical or gas emergency, please call our emergency number at 1-800-694-8989.