We respect your privacy

Service Guard is sensitive to privacy issues concerning the use of information provided over the Internet, and we understand the importance of protecting any personal information you may provide to us through the use of this website and the sub-sites for Service Guard’s various business units (collectively, "this website").

You are not required to register or provide information to us in order to visit this website. To obtain information, services, or products via this website, or to allow Service Guard to respond to your requests for information, you may be asked to voluntarily provide non-public, personal information. Examples of personal information might include your name, address, e-mail address, or telephone number. We use your information to provide the information, products, or services you requested and to enhance your use of this website. We will only use your information in accordance with this General Privacy Policy and the privacy policies of the Service Guard sub-sites.

We may provide your personal information to selected companies who perform marketing services on Service Guard's behalf, or to other institutions with which we have joint marketing agreements. Those agreements require that your personal information be used only to alert you to products or services that might interest you. We require our marketing partners to uphold our standards for protection of your personal information. If you wish to opt out of having your contact information shared with third parties, see the choice/opt-out section below.

Our web servers collect general information that does not relate to specific individual visitors, such as the number of visits to this website, the number of pages viewed, and the domains from which people visit this website. This information is evaluated and used to improve this website. As an added measure, we do not include personal or account information in non-secure e-mails that we send you via the Internet.

Service Guard may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with the rights or property of  Service Guard or other users of the website, or anyone else that could be harmed by such activities. Service Guard may disclose user information when we believe in good faith that the law requires such disclosure.

This website contains energy-related information that may be educational to you. In addition, this website contains links to other sites not affiliated with Service Guard. Your use of the non Service Guard websites is subject to the privacy policies of those sites. Service Guard disclaims all responsibility for the privacy practices of non Service Guard websites.

Service Guard may periodically make changes to this General Privacy Policy without notice. We recommend that you revisit this General Privacy Policy and our other policies on occasion to learn of any changes. By using this website, you signify your assent to this Privacy Policy.  If you do not agree to this Privacy Policy, please do not use our websites.  Your continued use of this website following the posting of changes to these terms means you accept those changes.  If you have questions about this Privacy Policy, this websiteor your dealings with Service Guard, you may contact us at the address given below.

Choice/Opt-Out and Correction/Update of Data

To keep you in control of your personal information and the communications directed to you, we allow you to opt-out of the following services:  receiving communications from Black Hills about new features or services, and transferring your personal information to third parties for the purpose of enabling contact by third parties that offer a product or service that we think would be of value to you.  If you object to such use for any reason, you may stop that use by either:

Sending an e-mail request to serviceguard@blackhillscorp.com; or sending a letter request by U.S. Mail to: Service Guard PO Box 6006, Rapid City, SD 57709-6006.

You can correct factual errors in your personally identifiable information by sending us a request to the address above that credibly shows error.  Please understand that in order to protect your privacy and security, we may also need to take reasonable steps to verify your identity before granting access or making corrections